Guarantees and Warranties
At Doornbos Heating & Air Conditioning, we stand by our work. Since 1927, we’ve built our reputation on quality workmanship, honesty, and personalized attention. We want you to feel completely confident when choosing us for your heating and cooling needs. With decades of experience, we provide top-quality service with honesty and integrity.
One of the biggest advantages of working with Doornbos is that we are a locally owned and operated business. We take pride in delivering personalized HVAC solutions tailored to the unique needs of each customer. That’s why we confidently offer some of the best guarantees and warranties in the business. When you choose Doornbos, you get peace of mind knowing that your comfort and satisfaction are always our top priorities.
100% Satisfaction Guarantee
We believe you should be comfortable every step of the way. That’s why we offer a 100% Satisfaction Guarantee on all our services. If you’re not happy, we’ll make it right or refund your money.
- New Installations: Covered for two years.
- Repairs and Maintenance: Covered for one year.
If you have any concerns, just let us know. We’re here to ensure your system runs smoothly. See dealer for full details.
Lifetime Workmanship Guarantee
Our team takes pride in delivering expert craftsmanship on every job. If any additional labor is needed due to faulty workmanship, we’ll fix it at no extra cost to you.
We stand behind the work we do—so you never have to worry. See dealer for full details.
2-Year Money-Back Guarantee
If your newly installed system fails to work properly within the first two years, we will refund 100% of the purchase price. We believe in our products and our services, and this guarantee ensures you never feel stuck with something that doesn’t work.
3-Year Lemon Guarantee
Sometimes, even the best equipment can have unexpected issues. If your AC compressor or furnace heat exchanger fails within the first three years, we will replace the entire AC or furnace for free. That’s how confident we are in the quality of our installations.
3-Year Performance Guarantee
Your AC or furnace should function properly, providing the comfort you expect. If your system fails to perform within the first three years, we’ll replace it at no cost to you.
10-Year Parts & 2-Year Labor Warranty
When you invest in a new heating or cooling system, you want to know it’s protected. That’s why we offer a 10-Year Parts Warranty and a 2-Year Labor Warranty. If your AC or furnace breaks down in that time, we’ll fix it for free.
$100 No Frustration Guarantee
We know how frustrating it can be when your system stops working. If your new AC or furnace breaks down and we can’t fix it within 24 hours, we’ll pay you $100 for the inconvenience.
Property Protection Guarantee
Your home or business is important to us. If we accidentally cause any damage during installation or repair, we will pay to have it repaired immediately. We treat your property with the same care and respect as our own.
$250 Installation Date Guarantee
We understand that your time is valuable. If we fail to install your system on the agreed-upon date, we will pay you $250 for the inconvenience. Our goal is to keep every project on schedule, so you never have to wait longer than necessary.
Apples to Apples Guarantee
We believe in fair pricing and excellent service, and we want you to get the best value without sacrificing quality. If you find a lower price for the same service, we’ll match it. That’s our Apples to Apples Guarantee—ensuring you always get the best deal. Here’s how it works:
- Find a Comparable Quote: If a competitor offers the same service under the same conditions, with the same equipment, workmanship, and process, bring it to Doornbos for a win-win. NOTE: It must be an official quote with all the details laid out.
- Show Us the Quote: Bring the competitor’s quote to us. We’ll review it to make sure it matches the scope of our service.
- We Match the Price: If everything matches up, we’ll refund the difference plus $250. You get the same top-quality service from Doornbos at a price you found elsewhere, plus $250 for your trouble. (SEE A DOORNBOS REPRESENTATIVE FOR FULL DETAILS.)
Choose Doornbos for Guaranteed Comfort
At Doornbos Heating & Air Conditioning, we take the guesswork out of HVAC service. Our guarantees and warranties ensure that when you choose us, you’re making a risk-free investment in your comfort. Whether you’re installing a new system or need a repair, you can trust that we’ll always stand behind our work.
Contact us today to learn more about our Doornbos Guarantees and Doornbos Warranties. We’re proud to serve Alsip, IL, and the greater Chicagoland area with reliable, top-quality heating and cooling solutions.
